kedai138 Legal Notice

We at kedai138 operate an online gaming and sportsbook platform available only where local law permits. This notice explains the legal framework under which we operate, your obligations as a user, and the jurisdiction limits that apply to our service.

Our services are not available everywhere. We do not offer our platform in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to and use of kedai138 comply with the laws of their own jurisdiction. If you access our platform from a location where such services are illegal, we may restrict or close your account without liability.

This page clarifies our legal position and your rights and duties when using kedai138. If you have questions about legal or compliance matters, please contact our support team through your account.

Service availability and jurisdiction

We provide our service—slot games, live-dealer tables, sportsbook betting on Liga 1 and Piala AFF, and esports markets—on the understanding that you are accessing it from a jurisdiction where online gaming is lawful. We do not verify your exact location in real time, but we may do so at account opening or during suspicious activity. If we determine you are in a prohibited jurisdiction, we will close your account and return any remaining balance according to our terms.

Our platform is operated from outside Indonesia. Although we serve users in Indonesia and the broader Southeast Asian region, our legal entity and data infrastructure may be located in other countries. By using kedai138, you accept that local law in your own jurisdiction governs your rights and obligations, not the laws of our operating jurisdiction.

Some jurisdictions require operators to hold a license or permit. We do not claim to hold a license issued by any government authority. We operate under the terms and conditions that bind both you and us. If your jurisdiction requires a license for gaming services you use, you are responsible for verifying our status before opening an account.

Your account and user eligibility

When you open an account on kedai138, you represent that you are of legal age in your jurisdiction and that you are not prohibited by law from using online gaming platforms. You also represent that you will use our service only for entertainment and not for money laundering, fraud, or other illegal activity.

We carry out identity verification (KYC) at account opening and may repeat it at any time. We require your full name, date of birth, email, and phone number. During withdrawal requests, we may ask for government-issued ID and proof of address. This is not optional; we cannot process withdrawals without completing KYC. Providing false information is grounds for account closure.

You acknowledge that we may share your data with third parties—payment processors, compliance vendors, and government authorities—if required by law or our contractual obligations. See our Privacy Policy for details on how we handle your information.

Account closure

We may close your account and forfeit funds if we suspect fraud, money laundering, or use from a prohibited jurisdiction.

KYC verification

All users must complete identity verification before their first withdrawal. This is a legal requirement.

Payment disputes

We handle disputes based on our terms and applicable payment-processor rules, not by law of any specific country.

Dispute resolution and liability

All disputes arising from your use of kedai138 are subject to our Terms and Conditions. We do not recognize claims that rely on the law of a specific country unless that law is explicitly agreed in our terms. If you believe we have acted unlawfully, your remedy is to close your account and stop using our service. We do not guarantee refunds for deposits in dispute unless our terms explicitly require it.

We limit our liability to you. We are not liable for indirect or consequential losses—such as lost earnings from betting activity or damage to your reputation. Our total liability for any claim does not exceed your account balance at the time of the incident. If you access kedai138 from Medan, Jakarta, Surabaya, or any other city, this liability cap applies equally.

We accept no liability for service interruptions caused by forces outside our control—natural disasters, internet outages, payment-processor failures, or government action. If our service is unavailable, we will restore it when possible, but we do not guarantee uptime or compensation for missed betting opportunities.

Payment and withdrawal obligations

We support eight Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed by these third parties; we do not guarantee processing speed or reversibility. If a deposit fails, contact your payment provider first, then our support team.

Withdrawals must comply with our KYC policy. We may delay or reject a withdrawal if it fails our fraud checks or if your account data does not match your payment method. Large withdrawals may be reviewed by our compliance team before processing.

We are not responsible for errors in payment details you provide. If you enter a wrong bank account or phone number for your mobile banking or local payment withdrawal, the funds may be lost and we cannot recover them. Always verify your payment details before confirming a withdrawal.

Privacy, data, and legal contact

Our handling of your personal data is governed by our Privacy Policy. We collect, store, and process your data to operate your account and comply with law. We may share your data with payment processors and compliance authorities. By opening an account, you consent to this data handling.

If you believe we have violated your privacy rights or acted unlawfully, you may contact us through the support channel in your kedai138 account. We will respond within a reasonable timeframe. We do not recognize formal legal notices sent to third-party email addresses; all legal communications must be initiated through your account.

This Legal Notice is current as of the date shown on our site. We reserve the right to update it at any time. Continued use of kedai138 after any change constitutes acceptance of the updated notice. We do not notify users individually of changes; it is your responsibility to review this page periodically.